Guestwork
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Restaurant booking software, built from the floor

A restaurant booking system built for the live floor.

Guestwork connects reservations to the real room: exact tables, service areas, booking status, staff decisions, timing pressure, and kitchen load.

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Live floorplan Staff day view Time matrix
Guestwork floorplan and booking list interface

Run the shift from one clear operating view.

Keep the reservation list beside the live floorplan Switch between rooms with table capacity always visible Match every booking to exact tables and cover ranges Track upcoming, arrived, seated, dining, and completed guests Add bookings and walk-ins without leaving the service view Control the date, time, and service period from one screen
The product at a glance

Built around the decisions front of house makes in real time.

Each view answers a practical service question: who is arriving, where they are sitting, when the table turns, and where pressure is building next.

01

Live floor control

See the booking list, room tabs, table status, cover ranges, and exact floor layout together.

02

Service timing

Map reservations across the evening, including multi-table bookings and the moment each table becomes free.

03

Operational signals

Monitor arrivals, occupancy, busiest tables, table pressure, and kitchen load before problems reach the floor.

Control every room before service starts.

Guestwork shows each area separately, so your team can see available and reserved tables before the rush begins.

  • Different restaurant areas in one view
  • Available and reserved tables clearly marked
  • Cover ranges visible before a table is selected
Guestwork room status view showing available, reserved, and overdue tables by area
Guestwork staff day view with service filters, busiest periods, busiest tables, and reservation actions

Give staff the day view they actually need.

See covers, arrivals, occupancy, booking status, notes, and table numbers without digging through separate screens.

  • Daily cover and occupancy totals
  • Upcoming, arrived, seated, dining, completed, cancelled, and no-show filters
  • Cancel bookings and release tables immediately
Mobile service control

No matter your device, command the floor.

Guestwork keeps the service view usable on phones, tablets, and computers. The team can check table status, search bookings, and move through rooms without stepping away from the floor.

  • Floorplan and booking controls designed for smaller screens
  • A responsive browser-based workflow across common devices
  • Fast room tabs for all dining areas of your venues
Guestwork mobile service view showing floorplan rooms, table cards, and booking search
Time matrix

See table pressure across the evening.

The matrix view maps bookings against time, so staff can see exactly where each reservation sits and when a table becomes free again.

  • Table by table Reservation blocks stay tied to the exact tables they occupy.
  • Multi-table clarity Large bookings appear across every assigned table.
  • Service flow Drag-friendly timing helps the team adjust the shift.
Main room 18:00-23:00
Guestwork time matrix view showing reservation blocks by table and booking time
Table pressure indicator

See pressure before it reaches the floor.

Guestwork ranks the busiest tables and forecasts kitchen load by service window, so the team can see where bookings, covers, and courses are stacking up before that pressure spills onto the floor.

Table pressure shows where guests are concentrated. Kitchen load shows when the work lands. Together they give staff a calmer way to pace the shift.

  • Highest-pressure tables ranked at a glance
  • Kitchen load grouped by 15-minute arrivals and courses
  • Helps the team spread turns, protect timings, and avoid blind spots
Guestwork table pressure indicator ranking the busiest tables by bookings and covers
Guestwork kitchen load forecast showing expected pressure by 15-minute service windows

Build your real floorplan, not a rough sketch.

The editor lets you place tables, walls, doors, bars, stairs, labels, and blocks into their real positions for each area.

  • Drag tables into exact positions for every room
  • Snap to grid or fine-tune coordinates by percentage
  • Save backups and restore previous floorplans
Guestwork floorplan editor with grid, table positions, and selected table controls
Full audit trail

Know what changed, who changed it, and why.

Guestwork writes key booking, pacing, override, SMS, and recovery events to an audit timeline, so managers are not left guessing after a busy service.

When a reservation changes, a pacing rule is overridden, or a message fails, the trail stays visible for review and recovery.

  • Undo and recovery logs for operational changes
  • Manager overrides and server-side rechecks recorded
  • Helps teams review decisions after the shift
Guestwork undo and recovery audit trail showing reservation edits, pacing overrides, and SMS failures

Features

Live floorplan Reservation status Area capacity Staff day view Time matrix Table pressure Kitchen load forecast Floorplan editor Audit and recovery Phone, tablet, and computer

Why restaurants can trust Guestwork

This is not software made from the outside looking in. Guestwork is being built by an operator-led team that understands bookings, covers, late changes, table pressure, staff handovers, and the difference between a calm list and a busy restaurant.

Operator-led product thinking

Product decisions come from real floor-service problems, not from abstract, out-of-touch assumptions or a generic marketplace playbook.

Hospitality plus technology

The team combines restaurant operating experience with the technical understanding needed to build, improve, and support the system.

Built in public with real feedback

Guestwork is shaped around actual restaurant workflows: floorplan setup, staff day view, room control, booking status, matrix view, and table release.

Focused on independents

The aim is practical control for restaurants, cafes, bars, and private dining venues that need a clear system without losing their way of working.

Book a Guestwork demo

Tell us a little about your venue and the Guestwork team will come back with a time to walk through the product.

Your request will be sent directly to Guestwork.